Privacy Policy

Last modified: September 10th, 2023

This privacy policy is applicable to our website, https://thenines.be/ and all relations between The Nines and its customers. This privacy policy will explain how The Nines uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

The Nines collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Company data (VAT-number, address, etc.)

How do we collect your data?

You directly provide The Nines with most of the data we collect. We collect data and process data when you:

  • Fill in the contact from

  • Use or view our website via your browser’s cookies.

How will we use your data?

The Nines collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

When The Nines processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

The Nines securely stores your data in the cloud in data centers in the EU.

The Nines will keep your finance data for 8 years, seeing as the legal minimum is 7 years. Personal data for the customer management will be kept for the duration of the customer relationship + 6 months of administrative period. Once this time period has expired, we will delete your data automatically.

Marketing

The Nines would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop The Nines from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please send us an email at info@thenines.be.

What are your data protection rights?

The Nines would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request The Nines for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that The Nines correct any information you believe is inaccurate. You also have the right to request The Nines to complete the information you believe is incomplete.

The right to erasure – You have the right to request that The Nines erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Nines restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Nines’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that The Nines transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +32 (0)11 49 86 09

Or write to us: info@thenines.be

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

The Nines uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – The Nines uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – The Nines uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Nines sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Nines website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Nines keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about The Nines' privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@thenines.be

Call us: +32 (0)11 49 86 09

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that The Nines has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: contact@apd-gba.be

Address:

Drukpersstraat 35, 1000 Brussel